Charger operating basics

A charger operator is responsible for mediating the interaction between the driver and the charging station. This role can be performed by the site owner/manager (commonly referred to as the host) or it can be outsourced to a third party service provider.

Operating the charger as a host

The charging station host can perform the role of operator by using a stand-alone software package that meets their needs. These may perform any or all of the following functions:

  • User authentication via RFID (access card)
  • Local energy management
  • Time of use controls

Using a third party operator

Hosts can access further functionality by outsourcing management to a 3rd party, usually a charging network operator. These systems require hardware that is networked. This allows the operator to remotely:

  • authenticate users and initiate charge sessions via the cloud
  • see charger status (in use/available)
  • monitor performance
  • report and aggregate usage data
  • update firmware
  • option: handle billing for paid services

Charging network operators usually offer support services, as they are often the EVSE distributor and system installer. A subscription to these services depends on the number of units, bundled packages, and discounts as negotiated with the provider.

Operating Systems

ChargefoxeoCloudCharge StarEvertyStand-Alone
For driver
Charger Availability MapYesYesYesYes3rd Party
Billing via app (Credit card, apple pay)YesYesYesYesFree
SupportYesYesYesYesvia host
For operator
Set or restrict access to chargersYesYesYesYesYes
Monitor electricity consumptionYesYesYesYesMeter
View live charger statusYesYesYesYesNo
View charge session reportsYesYesYesYesNo
View operating costYesYesYesYesNo
Calculate revenueYesYesYesYesNo
Export raw dataYesYesYesYesNo
Uses any OCPP EVSEYesNoYesYesYes
Was this article helpful?

Related Articles

Need Support?

Can't find the answer you're looking for?
Contact Support