Charger operating basics

A charger operator is responsible for mediating the interaction between the driver and the charging station. This role can be performed by the site owner/manager (commonly referred to as the host) or it can be outsourced to a third party service provider.

Operating the charger as a host

The charging station host can perform the role of operator by using a stand-alone software package that meets their needs. These may perform any or all of the following functions:

• User authentication via RFID (access card)
• Local energy management
• Time of use controls

Using a third party operator

Hosts can access further functionality by outsourcing management to a 3rd party, usually a charging network operator. These systems require hardware that is networked. This allows the operator to remotely:

• authenticate users and initiate charge sessions via the cloud
• see charger status (in use/available)
• monitor performance
• report and aggregate usage data
• update firmware
• option: handle billing for paid services

Charging network operators usually offer support services, as they are often the EVSE distributor and system installer. A subscription to these services depends on the number of units, bundled packages, and discounts as negotiated with the provider.

Operating Systems